The staff is super friendly and the environment is very welcoming. My treatment was a bit over 2 years long.... read moreThe staff is super friendly and the environment is very welcoming. My treatment was a bit over 2 years long. It would've been shorter if the assistant actually followed and documented what the doc instructed her to do. I didn't realize this until I was almost done with treatment. At one of my appointments, the doc told the assistant to get me into the strongest bands (impalas). She talked back to him and told him those were the strongest and that I hadn't been in bands before. He was obviously annoyed and told her he knew and reiterated he wanted her to get me impalas. I ended up with the second strongest with we're rabbits. The assistant's name is Paige. She rolled her eyes and did what she wanted. I called the offices after my appt and told them they had made a mistake since I realized I had not gotten the "impalas." Anyways, as I became familiar with the rubber band stuff, I realized my treatment could've been shorter (as initially estimated) had it not been for that assistant. She needs to be fired.

I never felt acknowledged by the doc or like my treatment was personalized. I just felt like another body in the place every time I was there. This was completely different from my initial impression which was the reason why I decided to proceed with treatment here.

My braces were taken off and I agreed to have my teeth shaped which was the biggest mistake I made. My teeth are uneven and my bite is still off. A week prior to taking my braces off, I told the doc that I felt like my my bite was off and that one side was higher than the other. He gave me an additional week of treatment. I trusted him. I wish I would've advocated more for myself since the problem wasn't fixed and I was happier with my smile prior to braces and prior to wasting thousands of dollars on treatment hoping to fix some minor imperfections only to feel embarrassed about the current alignment and shape of my teeth. I highly suggest you try a different place unless you're not looking for someone who listens to you, cares about what you have to say, and cares about finding a solution to what you're asking for. He minimized my request to have my teeth aligned better and to have my front teeth be the same length. My smile is crooked and was much better before treatment.

Of note, I happened to coincide with someone who had her braces here too--and so did her children--she also regretted having him shape her teeth and had the same issues I did with the shape. She felt like her smile was crooked too. She then stated she just had her kids not get their teeth reshapes which she thinks looks much, much better. read less

We needed an orthodontist in an emergency when a wire broke in my son's mouth while we were on vacation.... read moreWe needed an orthodontist in an emergency when a wire broke in my son's mouth while we were on vacation. Dr Andrew's got him in quickly that same day, communicated with our home office about his needs, and could not have been nicer to work with. Everyone in the office was wonderful and I could not recommend them enough. If we lived in Reno Dr. Andrews would be our first choice for orthodontic care. read less

It has been about 14 years since I've been back ( I recently broke my retainer) the place is just... read moreIt has been about 14 years since I've been back ( I recently broke my retainer) the place is just like I remember. Every one is always so friendly, kind and welcoming. I will always recommend them, they are seriously the best! read less

Dr. Andrews' office is always great. The front office is inviting, and the assistants that have worked on... read moreDr. Andrews' office is always great. The front office is inviting, and the assistants that have worked on me and my family have been knowledgeable and friendly. Dr. Andrews himself seems to take great pride in his work, and takes the time to ensure total satisfaction. read less

Dr. Andrews and his Team have been the best! I have consistently received excellent, professional care. I get detailed attention... read moreDr. Andrews and his Team have been the best! I have consistently received excellent, professional care. I get detailed attention every visit. read less

Everyone was amazing with my granddaughter❤️ Dr Andrews and his team explained everything in detail in terms that she could... read moreEveryone was amazing with my granddaughter❤️ Dr Andrews and his team explained everything in detail in terms that she could understand, treated her with respect and kindness- most of all they made her feel important and confident about being able to achieve her new smile. On the way home she wisely told me that it was going to be hard to give up the foods she will be avoiding while in braces but it’ll be worth it to have her new smile!! Priceless!!! read less

Every time I visit Dr. Andrews and the A team, they make me feel welcomed! I love looking in the... read moreEvery time I visit Dr. Andrews and the A team, they make me feel welcomed! I love looking in the mirror and seeing my teeth move! Happy with the plan that Dr. Andrews has come up with and can’t wait to see the end results! read less

I absolutely love this office! They have the friendliest staff and doctor. Anyone and everyone who asks for recommendations on... read moreI absolutely love this office! They have the friendliest staff and doctor. Anyone and everyone who asks for recommendations on an orthodontist I always recommend them here. They definitely gave me the most beautiful smile I'm always going to be grateful for. I almost wish I needed to get braces again only to visit lol ! read less

My kids and I always enjoy our visits with Dr. Andrews and his staff. We feel like an extended... read moreMy kids and I always enjoy our visits with Dr. Andrews and his staff. We feel like an extended family!

Thank you guys for everything you do!!!! read less

We’ve been so pleased with our orthodontic experience with Dr. Andrews. The staff is courteous and helpful. Everyone is very... read moreWe’ve been so pleased with our orthodontic experience with Dr. Andrews. The staff is courteous and helpful. Everyone is very kid-friendly, and they make the experience pleasant for little ones. Dr. Andrews is wonderful, professional, and very skilled. I recommend his well-run, punctual, clean establishment for families and individuals alike. read less

Great staff, been very available even during COVID. Two of my kids have been going here and both have nothing... read moreGreat staff, been very available even during COVID. Two of my kids have been going here and both have nothing bad to say. That’s a lot considering how opinionated they are as teenagers. Cheers, keep up the good work! read less

I had clear correct done and it was surprisingly a very pleasant experience, thanks to Dr. Andrews and his wonderful... read moreI had clear correct done and it was surprisingly a very pleasant experience, thanks to Dr. Andrews and his wonderful staff!! Everyone there is super nice and welcoming. It feels like a big family. Dr. Andrews takes his time with you, makes sure your needs are met and that you're happy with the results. One staff member, Feather, helped a lot with the process and did a great job. I highly recommend them for any ortho needs!! read less

Wonderfully staff and great environment and attitudes! I love being a patient of dr.Kevin Andrews! He makes you feel like... read moreWonderfully staff and great environment and attitudes! I love being a patient of dr.Kevin Andrews! He makes you feel like family 🙂 read less

We love Dr. Andrews’ office!! Everyone is so friendly and professional!! They have taken great care of my son and... read moreWe love Dr. Andrews’ office!! Everyone is so friendly and professional!! They have taken great care of my son and we highly recommend them to anyone needing orthodontic care!! read less

I just had my braces put on October 14 and so far so good. The staff is phenomenal and everyone... read moreI just had my braces put on October 14 and so far so good. The staff is phenomenal and everyone is very nice. The environment is calming and the music is just right for the office.

I just had an office visit to cut some of my wires and ask some questions about my progress with my braces. The staff here is so awesome and everyone is so kind. I am glad I chose Dr. Andrews to get my braces put on! read less

Had tads placed in my lower jaw that ended up leading to tmj. Be very careful with what treatment... read moreHad tads placed in my lower jaw that ended up leading to tmj. Be very careful with what treatment they submit you thru. I also recently had fixed retainer placed( payed extra) and it quickly came unglued. I called in early December with pain and they didn’t give me an appointment until this week and wanted to change me additionally. 110% regret my treatment read less